Greetings from Boca Raton where I am speaking today to construction lawyers.
Let’s get right to the point: Law firms cannot control the economy and many other things, but there are things totally within a law firm’s control. Here are 5:
- Hire highly motivated lawyers and staff and make a greater effort than your competitors to teach, train, mentor and coach them.
- Make sure every lawyer and staff member knows the firm vision and clearly knows what is required of him or her.
- Raise the level of client satisfaction by finding out what clients want to exceeding those expectations and then compensating in part based on client satisfaction.
- Create Industry teams.
- Collaborate and build a team approach and compensate based on teamwork. Must reading is recent Harvard Study: Law Firm Collaboration Pays Off. You will also find this valuable: Managers Can Motivate Employees With One Word