Recently I posted a blog that made available for the first time my Client Development Video Coaching Program with the Participant’s Guide. Want to get the most out of the experience? I hope this helps.

I am only rarely coaching lawyers in person these days. But, in the hopes you will get the most out of the free video program, I wanted to share with you a summary of an email I received years ago from a lawyer I coached. He sent this email to a group of his colleagues who were just starting to work with me.

Cordell’s Coaching Program is a transformational opportunity for people who buy in completely. The main shortcoming is that people who are cynical/skeptical about the process won’t invest the time and effort to reform their daily lives to make the lessons (and the year-long program) work for them.

Cordell’s like a personal trainer – he’s going to work if I show up at 6 am for our meeting and follow his plans but he’s not much good to me if I still am eating Twinkies every day after the workout.

Cordell’s program provides a solid foundation on identifying the skills a person needs to be personally and professionally happy as their career progresses to more advanced stages.

Cordell has helped me focus on what I want long-term, middle-term and short-term out of life and my experience at an AMLAW 100 firm. I think that’s invaluable and suspect many others have reached the same level of enhanced personal and professional satisfaction through this program.

I’m happier today with myself and the firm than I was before I started this program. Nothing the firm has ever done for my development matches the investment that this program has made in my maturation as a lawyer, leader, and person.

During the past year, I have read books Cordell recommended on marketing, self-improvement, public speaking/persuasive skills, new media, people management, building client trust, etc. Cordell has convinced me that I must look to master a range of business skills that will (1) complement my legal expertise, (2) make me more attractive to clients, (3) a better teammate to others in the firm, and (4) a better leader of those who will work under me in the future.

Without Cordell’s pushing/prodding and recommending specific books (and following up on me to discuss them) I doubt I would have read any of this or found time to focus on self-improvement.

With Cordell, I have updated a personal mission/vision statement with personal values of importance to me and a list of 100 experiences in life I want to have; while I have had these things for 15 years, Cordell helped me to really reshape them to reflect who I have become and what I want in the future. Now I have the list handy and I am focused on living up to the statement and figuring out how to fulfill those life experiences, a few each year.

Cordell helped me focus on the basics of client services, in terms of making sure I have regular contact with all my clients and that the contact is always positive in nature. From little things, like sending them articles of interest, or calling to say happy birthday, or sending Christmas gifts telling them I appreciate the chance to represent them, I think I have seen progress with the clients. I’m much less frustrated with my relationships with clients and feel better prepared to handle the difficulties that inevitably arise.

I hope you will find these ideas helpful as you view the videos and use the Participant’s Guide to create a plan, have a better idea on how to build your profile and repuation and work on developing relationship.