A senior lawyer asked me to boil client development down into a bullet point list of no more than 10 suggestions. I confess it’s hard to pick a Top 10, but here are the 10 that first came to my mind.

  1. Client development has changed. It is more focused than ever on the client and

I recently listened to the book The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell. He is also the author of another book I like titled Blink: The Power of Thinking Without Thinking. I recommend both books.

There are three main points in The Tipping Point. The first