When it is considered safe to visit, I recommend you spend a day with your clients with no charge. This is especially important if COVID has kept you from seeing clients in person.
I did that frequently as a lawyer and even put associates in my clients’ offices or out on a construction project and did not charge for their time. I remember at least two of my visits were to bridge construction projects like the one pictured here.
I thought of this recently when Nancy and I went to Best Buy to buy a new dishwasher. After deciding on the one we wanted we began speaking with Jacob, our young salesperson about making our home smarter. After a few minutes our young sales representative gave us a brochure for a free home consultation.
A couple of days later our home consultant spent at least an hour helping us figure out options for making our home smarter. It was time well spent and I believe brilliant marketing by Best Buy.
When I was coaching I shared the give away a day idea with many of the lawyers I coached. Each one who did it found it valuable and many came back to the office with one or more new projects.