When I was building my practice, one key strategy I used was to be first to market. When I used the phrase, I included first to identify a client need and first to use the latest tools to reach clients. I am sure I was one of the first construction lawyers to write monthly newsletters,
Client Service: Sometimes You Have to Be Available 24/7
By Cordell Parvin on
Posted in Client Service
This has been a tough week for me. On Tuesday evening I traveled to New York to give two presentations at a New York firm on Wednesday. When I put my MacAir computer in a tray and on the belt at DFW, I watched as TSA backed up the belt and my computer fell to…