Over the years since I left practicing law, in addition to coaching, I have helped firms, practice groups and offices develop their own strategic plans. That involves the firm/group/office focusing on improving. Here are seven suggestions:
  1. As David Maister suggested years ago in an article, focus on Balance Sheet (long term profitability) as much as Income Statement (current profits).
  2. Be purposeful looking for “First to Market” opportunities by focusing on what is happening in your clients’ industries.
  3. Focus on how services can be delivered more efficiently and effectively
  4. Train your younger lawyers not only on law; but also on client relations, law as a business, client development and career building.
  5. Help each lawyer prepare a written plan and establish goals. Help each Practice Group/Department and Office prepare a strategic plan and establish goals. In each case make the goals both financial statement (short term) goals and balance sheet (long term) goals.
  6. Ask each Practice Group Leader/ Department Chair and Office Managing Partner: What is your Practice Group/Department/Office doing to improve your level of client satisfaction? What are you doing to develop, inspire and energize the lawyers in your Practice Group/Department or Office?”
  7. Measure and reward collaboration, teamwork, client service and satisfaction for partners and career development for associates.

I have shared my Construction Law Practice Group Strategic Plan with you before. If you want to take a look at it to help you with your own Practice Group/Department/Office plan, click here.