Developing the Next Generation of Rainmakers
As you may know, I have several group telephone client development coaching programs going on this year. In October, we focused on client service.
I share with lawyers I coach, and with blog readers, that I learn more about client service from how other industries serve their clients or customers. I have written several times…
A young lawyer I coach shared with me that he was the responsible attorney and had day to day contact with representatives of a senior partner’s client. He asked how he might take advantage of the great relationships he had developed to get his own new clients.
I first suggested that he consider telling those…