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Published By: Cordell Parvin
Published By: Cordell Parvin LLC

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Are You Getting Hired Because You and/or Your Law Firm Are the Best?

By Cordell Parvin on March 16, 2021
Posted in Client Development

When I was young, we couldn’t afford the best. So frequently I bought something that wasn’t the best.

When I was in the US Air Force trying government contract cases, we received $25 a day for a hotel and meals in Washington, D.C. Even back then, we could not stay in a hotel for $25,…

Must Have Skill to Get Business: Ask Open Ended Questions and Listen

By Cordell Parvin on April 12, 2018
Posted in Client Development

When Nancy and I lived in Dallas (We now live in Prosper), we were regulars at a Starbucks. We became regulars in part because the baristas knew us.

They remembered my name, what I normally ordered, Nancy’s name and that she was a competitive golfer, that I am a Virginia Tech grad and frequently went…

Client Service: Ask Your Clients What They Want

By Cordell Parvin on December 18, 2013
Posted in Client Development, Client Service

As you may know, I have several group telephone client development coaching programs going on this year. In October, we focused on client service.

I share with lawyers I coach, and with blog readers, that I learn more about client service from how other industries serve their clients or customers. I have written several times…

About Cordell

cordell_parvin.jpgI practiced law for 37 years developing a national construction law practice representing some of the top highway and transportation construction contractors in the US.

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