Developing the Next Generation of Rainmakers
When I was young, we couldn’t afford the best. So frequently I bought something that wasn’t the best.
When I was in the US Air Force trying government contract cases, we received $25 a day for a hotel and meals in Washington, D.C. Even back then, we could not stay in a hotel for $25,…
When Nancy and I lived in Dallas (We now live in Prosper), we were regulars at a Starbucks. We became regulars in part because the baristas knew us.
They remembered my name, what I normally ordered, Nancy’s name and that she was a competitive golfer, that I am a Virginia Tech grad and frequently went…
As you may know, I have several group telephone client development coaching programs going on this year. In October, we focused on client service.
I share with lawyers I coach, and with blog readers, that I learn more about client service from how other industries serve their clients or customers. I have written several times…